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Exhibitor Services

Win a Free Hotel Room

By booking your room in the hotel block by October 23, 2013, you will be entered for a chance to have 1 room at the Gaylord Texan refunded in full! One lucky winner will be announced November 19, so be sure to book your room today!

Book your hotel room at the GovSec West rate here >>

Exhibitor Service Manual

Freeman Online is hosting the Exhibitor Service Manual.  By using the link below, you will be taken for the manual on the Freeman web site. 
For exhibitors that have used Freeman Online in the past, use your previous login to access the Exhibitor Service Manual.  Those companies accessing Freeman Online for the first time will be required to create a new login and password.

If you need help logging in, contact Alicia Field, Operations Manager, at

Link: Exhibitor Service Manual

Exhibitor Registration

Registering your booth staff in advance will save time at the event.  We do not place a limit on booth staff for your company, but the staff must be employees of your company; anyone picking up a badge will need to provide identification. If you need an exception, it must be approved in advance. Send your request to Don Berey at  

All badges will be picked up on site. Booth personal will need to provide a government issued ID (driver’s license, passport, etc.) and a current business card in order to obtain a badge. The badge gives access to the expo floor and any free sessions.

NOTE:  It’s important that booth staff be registered as exhibitors. DO NOT REGISTER THEM AS ATTENDEES. Only exhibitor badges will provide access the expo floor prior to show hours.

To register your booth staff, enter your email address and your ID Code and check Booth Personnel.  If you have purchased an upgrade which entitles you to a limited number of free conference passes, enter your Conference ID Code and check Conference.  ID Codes are case-sensitive.

If you have need assistance or don’t have your code email Alicia Field, Operations Manager at

Link: Exhibitor Registration

Exhibitor Schedule

Monday, Nov 18, 2013 12:00 PM - 6:00 PM Exhibitor Move-In (Completed by 6:00 PM)
  12:00 PM - 5:30 PM Registration Open
Tuesday, Nov 19, 2013 7:30 AM - 5:00 PM Registration Open
  8:45 AM - 10:00 AM  Opening Keynote
  10:00 AM - 2:30 PM Exhibits Open
  3:00 PM - 4:30 PM Exhibitor Appreciation Party
  8:45 AM - 10:00 AM Opening Keynote
  5:00 - 7:00 PM Networking Reception in Exhibit Hall
Wednesday, Nov 20, 2013 7:30 AM - 5:00 PM Registration Open
  8:45 AM - 10:00 AM Opening Keynote
  10:00 AM - 2:30 PM Exhibits Open
  2:30 PM - 6:00 PM Exhibitor Move-Out (Must be completed by 6:00 PM)

BOOTH CONSTRUCTION REGULATIONS - What’s included in your booth, display height guidelines, carpet, cleaning and more

EXHIBITOR APPOINTED CONTRACTORS (EAC) - Requirements for exhibitors utilizing the services of a company other than Freeman to perform installation and dismantling services

GLOSSARY OF TRADE SHOW TERMS - A guide to help you with terms you may encounter during Move-in and Move out

SHOW RULES AND REGULATIONS - What you can and cannot do

Official Suppliers

We are very careful when selecting companies offering you services. You may, however, receive solicitations from other companies who are not official suppliers. We have not vetted these companies and, as a result, cannot recommend their services or intervene should problems occur. If you're not sure about a supplier, email .

Official suppliers are:

  • Audio Visual: Unique AV
  • Catering: Gaylord Texan
  • Electrical: Gaylord Texan
  • Furnishings, Carpet, Décor: Freeman
  • Internet/Phone: Gaylord Texan
  • Lead Retrieval: 1105 Media, Inc./etouches
  • Registration: 1105 Media, Inc./etouches
  • Security: Gaylord Texan
  • Signage/Graphics Production: Freeman

Housing Agency Policy

1105 Media, producer of the GovSec West and CPM West would like to remind exhibitors that we do not use or endorse housing agencies or bureaus. Claims by housing agencies/bureaus that they are the official housing agency are untrue. Please feel free to contact  for further information.